Introducing Hurst Ratings and Analytics Division
Since 1988, Hurst Review Services has earned a reputation as a leader in preparing hundreds of thousands of students to pass the NCLEX® on their first attempt.
Hurst’s success in preparing graduate nurses for licensure as well as for beginning successful careers is rooted in the proficiency of its instructors and its up-to-date curriculum. Hurst is dedicated to fostering the highest ideals of competency and professionalism that translate into the delivery of the highest standards of excellence in nursing.
As part of its commitment to promote excellence in nursing, Hurst Review Services has established a new division. The Ratings and Analytics division is dedicated to collecting and analyzing key hospital quality indicators directly impacted by nurses in the provision of nursing care.
Through its work, the Ratings and Analytics division is also recognizing hospital facilities with outstanding nursing staff based on selected HCAHPS quality indicators. These facilities are awarded the Hurst Gold Standard of Nursing Award.
Marlene Hurst is an exceptionally qualified nurse and nursing instructor. During her career she has attained certifications as an Adult and Family Nurse Practitioner-RC and a Critical Care Nurse. Marlene has worked as a Critical Care Staff and Charge Nurse and an Emergency Department Clinical Nurse Specialist. She has also volunteered as an Advanced Cardiac Life Support Instructor. She is an experienced nurse educator, having served as an Associate Degree Nursing Instructor and ADN Program Director, as well as a Course Coordinator, and Assistant Professor of Nursing in a baccalaureate program. Additionally, she has served as a nursing consultant and an expert nursing witness in the judicial system.
Marlene founded Hurst Review Services in 1988 to assist nursing students to pass the NCLEX-RN® and NCLEX-PN®. Her program titled “A Critical Thinking and Application NCLEX® Review” teaches graduate nurses not only to pass the NCLEX exam but also be a safe nurse. Her passion for promoting quality nurses and high standards of excellence in nursing care led to the creation of the Hurst Ratings and Analytics division.
Patrick Lowery, CPA, MBA
Patrick Lowery was named CEO of Hurst Review in 2012. A CPA with over 20 years of public accounting service, Lowery began working for Hurst Review in 2004 as the company’s acting CFO while he was still the Managing Partner of the CPA firm Lowery, Payn and Leggett. Pat received his Bachelor of Science degree in Accounting from the University of Southern Mississippi College of Business and his Master of Business Administration degree from Millsaps College.
Vice President of Strategic Operations and Business Development
As Vice President of Strategic Operations and Business Development, Charlsie Estess is responsible for operational reporting, analytics, marketing and social media, and strategic partnerships. She joined Hurst in 2014, bringing more than 12 years of experience in financial planning and analysis, business process design, budgeting, and business valuation. She graduated with honors from the University of Alabama in 2001 and holds a Master of Business Administration degree from Millsaps College.
Vice President of Information Technology
Adam Dear joined Hurst Review in 2012. He oversees the design, development, and operation of the company’s technology initiatives. He is also the Principal Developer for Hurst Review’s web properties. He brings to the company more than 10 years of experience in systems analysis and design, application development, and information technology infrastructure management. Adam received a Bachelor of Business Administration degree in Business Information Systems from the Mississippi State University College of Business in 2005.
Celeste Lowery, MSN, RN, CNS
Vice President of Faculty Services
Celeste Lowery began teaching for Hurst Review in 2008 and was promoted to a faculty management position in 2010. She has been a registered nurse for 20 years. Her clinical experience is primarily in the areas of Labor and Delivery and Community Health. She first received a Bachelor of Science degree in Counseling Psychology from The University of Southern Mississippi before earning an Associate Degree in Nursing from Copiah-Lincoln Community College. She has also received a Master of Science degree in Nursing from the University of South Alabama.
Debra N. Strong, MS, RN
Vice President of Curriculum and New Product Development
Debra Strong is responsible for overseeing the content of the Hurst NCLEX® Review programs, Hurst Remediation programs, and CE Development. She has 40 years of experience in nursing, including practice and education, and has presented CE programs nationwide. During her career, Debra has coordinated hospital staff development, supervised new graduate hospital orientation and externship programs, and spent 15 years in the classroom and clinical areas as an ADN nursing faculty member, serving for three years as a Level Coordinator. Her clinical expertise has been concentrated in Medical Surgical and Mental Health nursing. Debra holds a Bachelor of Science degree in Nursing from The University of Southern Mississippi and a Master of Science degree in Nursing with an emphasis in Nursing Education.
Pamela (Pam) W. Black, MSN, RN, SNC
Director of Curriculum Services
Pam Black has been a Director in the Curriculum and New Product Development Department since 2013. She joined Hurst Review Services as an instructor in 2008. She has worked in curriculum development and accreditation preparation for schools of nursing and has presented at the local, state, and national level on the use of Concept Maps in nursing education. Pam has over 25 years of nursing experience in clinical practice and nursing education, and over 20 years of experience as a Nursing Instructor, an Associate Professor of Nursing, and an Assistant Professor of Nursing. Her academic experience includes supervising and evaluating graduate students’ classroom and clinical experiences. She has a Master of Science degree in Nursing Education from Northwestern State University.
Leigh Ann Creel, MSN, RN
Director of Operations
Leigh Ann Creel began teaching for Hurst Review Services in 2008 and has worked in Faculty Services since 2010. She was named Director of Operations in 2014. Leigh Ann brings 20 years of nursing and administrative experience to her role, having worked as an Emergency Room nurse as well as in Case Management. She has taught at the collegiate level and has served as Chair of Pharmacology and Curriculum Development. Leigh Ann received her Bachelor of Science degree in Nursing from Mississippi College in 1997 and a Master of Science degree in Nursing Education from the University of South Alabama in 2010.
Becky (Rebecca) Daniels, MSN, RN, PNP-C
Director of Curriculum Programs
Becky Daniels has been a member of the Curriculum and New Product Development Department since 2015. Prior to that, she was an instructor for the Hurst Live reviews for three years. Her current role includes multilevel responsibilities to faculty and students, including serving as Chairperson of the Curriculum Committee in an Associate Degree Nursing Program. She also has maintained active clinical practice as a Pediatric Nurse Practitioner with clinics in Mississippi and Louisiana. Becky has over 32 years of experience in nursing education, administration, teaching, and clinical practice in Pediatric Critical Care, Oncology, Home Health, and Advanced Practice for primary care clinics in the community. She received her Bachelor of Science degree in Nursing from Mississippi College in 1984, a Master of Science in Nursing from The University of Mississippi Medical Center as a Child-Adolescent Clinical Specialist, and a Post-Master’s Certification as a Pediatric Nurse Practitioner from the Mississippi University for Women.
Director of Human Resources
Danita Hobbs joined Hurst Review in 2011 as Operation Coordinator and was named Director of Human Resources in 2015. She brings to Hurst extensive experience in education. Previously, she was an Educational Consultant for the Bailey Education Group. She began her career as a teacher at Green Elementary School in Jackson, MS, before moving to Brookhaven, where she held the position of Assistant Principal, then Principal, with the Brookhaven School District. Danita received her Bachelor’s in Elementary Education from The University of Southern Mississippi and her Master’s in Elementary Education from Jackson State University. She then received her Administration Certification from Mississippi College.
Director of Sales, Hurst Ratings and Analytics
With over 30 years of healthcare experience, Johnny Rainer joined Hurst Review Services in 2017 to create a new division, Hurst Ratings and Analytics. He was Chief Development Officer at King’s Daughters Medical Center for over a decade before joining Hurst. He started his career with stints at Columbus Hospital and North Mississippi Medical Center in Tupelo, MS, as a Clinical Coordinator and Behavioral Health Director. He managed Jolimar Summit Recovery Center from 1993 until 2000. He attended Copiah-Lincoln Community College and received a Bachelor of Science degree from the The University of Southern Mississippi.